Privacy Policy

Introduction

This privacy policy explains how we (Scruffies Grooming) use any personal information we collect about you when you use this website or our services.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect personal information about you when you submit an enquiry or when you become a customer. We may also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies (see further information below).

How will we use the information about you?

We collect information about you to respond to enquiries, manage your appointments and, if you agree, to email you about other products and services we think may be of interest to you. We may use your information collected from the website to personalise your repeat visits to our website. We will never share your information for marketing purposes with any companies outside of Scruffies Grooming. If you become a customer, your personal information will be held on our customer database for the purpose of documenting past and future appointments and services. Your information will only be held by us for the period of time necessary to respond to your enquiry or for a period of 2 years after your last appointment.

Marketing

We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at kerry@scruffiesgrooming.co.uk.

We use MailChimp as our marketing automation platform. By opting in to receive email updates from us, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at kerry@scruffiesgrooming.co.uk. We will not charge you to obtain this information. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or
remove information you think is inaccurate. You also have the right to withdraw consent (request that we delete any / all of the information we hold about you), unless it is legally required by Scruffies Grooming for the purposes of running the business. You can contact us using the details below to request this at any time.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you:

by email: kerry@scruffiesgrooming.co.uk
by phone: 07725 973952

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